Data We Collect and Why We Need It
When you create an account with us, we collect your name, email address, phone number, and the wallet details you use for deposits — whether that is DANA, OVO, or GoPay. This information is needed to verify your identity, process withdrawals, and keep your account secure.
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We also collect device data such as your IP address, browser type, and session timestamps to detect unusual login attempts and protect your wallet balance. When you contact support, we log that conversation to resolve your issue and improve how we respond. Payment transaction records are
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retained as required by applicable financial compliance standards; the retention period depends on local regulatory requirements in the regions where our service is permitted. We do not sell your personal data to third parties. Data shared with payment processors — including e-wallet providers — is limited
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to what is strictly necessary to complete your transaction. Any third-party service we use is bound by confidentiality obligations. If you are in Bekasi or anywhere else in Indonesia, the same data handling applies consistently across your account sessions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.